Required skills

communication skills to issue and follow clear sequenced verbal instructions and clarify information by questioning as necessary

literacy skills to follow legal procedures issue and follow written instructions about routine legal procedures and complete routine forms about legal matters according to established workplace procedures

numeracy skills to apply knowledge of mathematical concepts in relation to court filing fees and record keeping adhere to deadlines and copy and collate documents

organisational skills to plan and prioritise own and others activities and time

problem solving skills to plan appropriate and efficient methods of delivery with regards to deadlines

teamwork skills to define purposes and objectives to be achieved by working with others and negotiate task distribution with other members of the group

Required knowledge

scope of legal practitionersupport role and own responsibilities and obligations to provide legal advice complete or sign off on legal work andor appear in court as described by relevant jurisdictions

firms policies and procedures

accepted codes of conduct including those relating to

privacy and confidentiality

use of company property

duty of care

ethical behaviour

nondiscriminatory practice

conflict of interest

compliance with reasonable direction

overview knowledge of relevant court processes current legislation legal processes and required documentation

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

correctly collating and lodging documentation for each court with correct number of copies signatures if necessary and relevant attachments according to firms policies and procedures and the courts requirements

maintaining communication with designated persons regarding actions activities and outcomes and where difficulties arise contacting them if standard resolutions are not applicable

planning court delivery schedule to accommodate agreed timelines closing times of courts and the number of documents to be lodged

preparing monies for court filing fees if necessary and maintaining records of all activities actions outcomes time and costs in accordance with firms policies and procedures

Context of and specific resources for assessment

Assessment must ensure

wherever possible the context is a real or simulated workplace

access to workplace manuals and reference materials such as company policy procedural manuals and checklists

access to list of relevant sources of documentation and sample forms

access to background information on courts their jurisdiction and behavioural requirements

access to appropriate technology such as computers with relevant software

access to appropriate texts and access to persons with expert knowledge such as legal practitioners

access to appropriate legislation and regulations relevant to common legal matters such as that accessible via

httpwwwlawgovau

httpwwwaggovau

httpwwwaustliieduau

httpwwwaustraliagovaustatesterritories

httpwwwactgovau

httpwwwnswgovau

httpwwwntgovau

httpwwwqldgovau

httpwwwsagovau

httpwwwtasgovau

httpwwwvicgovau

httpwwwwagovau

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

demonstration of techniques in a workplace or simulated environment

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

observation of performance in role plays

questioning oral or written

review of authenticated documents from the workplace or training environment

review of testimony from team members colleagues supervisors or managers

tests of knowledge on relevant legislation rules regulations codes of practice and research resources

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBLEGA Apply knowledge of the legal system to complete tasks

BSBLEG301A Apply knowledge of the legal system to complete tasks

other legal services administration or general administration units

Courts/tribunals may include:

Court requirements may include:

A firm's policies and procedures may include:

Documents to be delivered may include:

Delivery method may include:

Appropriate court official may include:

Proof of lodgement may involve:

Difficulties with lodgement may relate to:

Designated person may include: